Welcome to thebasketweave.com. We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our
website and purchase our custom T-shirts, hoodies, and print-on-demand (POD) apparel. By accessing or
using our services, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We collect information to provide better services to our customers. This includes:
• Personal Identification Information: Name, shipping address, billing address, email address, and phone
number provided during checkout.
• Payment Data: Financial information required to process payments (processed securely via encrypted
third-party payment gateways; we do not store your raw credit card details).
• Order Details: Information about the specific custom T-shirts, hoodies, sizes, and designs you purchase.
• Device and Usage Data: IP address, browser type, operating system, referring URLs, and interaction
patterns on our website collected automatically via cookies.
2. HOW WE USE YOUR INFORMATION
We use the collected information for various business operations, including:
• Processing, fulfilling, and shipping your custom clothing orders.
• Communicating order confirmations, tracking details, and customer support updates.
• Preventing fraud, monitoring system security, and maintaining site integrity.
• Sending promotional emails, marketing newsletters, or special offers (only if you have opted in, and you can
unsubscribe at any time).
3. SHARING YOUR INFORMATION & PRINT-ON-DEMAND DISCLOSURE
Because we operate as a custom apparel and Print-on-Demand (POD) brand, we rely on trusted third-party
manufacturing and fulfillment partners to print and ship your products. We share your order specifications,
name, and shipping address strictly with these partners to execute fulfillment. We do not sell or rent your
personal data to third parties for their independent marketing purposes. We also share data with payment
processors and delivery carriers to finalize your transaction.
4. DATA SECURITY AND RETENTION
We implement industry-standard commercial security measures to protect your personal data against
unauthorized access, loss, or alteration. Your data is retained only as long as necessary to fulfill your orders,
manage account preferences, comply with legal requirements, or resolve business disputes.
5. YOUR DATA RIGHTS
Depending on your legal jurisdiction, you may hold the following rights regarding your personal information:
• The right to access the personal information we currently hold about you.
• The right to request corrections or updates to inaccurate or incomplete information.
• The right to request the deletion of your personal account and transaction logs, subject to legal overrides.
• The right to opt-out of cookies, targeted tracking, or promotional email lists.
6. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please
contact our privacy team at services@thebasketweave.com.
